Are you one of the users, experiencing Service Error 79 on HP Printers? Then this blog is the one-stop solution for all your end-to-end HP printer 79 service error. This type of error can happen for many a reason also has a great impact with your day-to-day printing job. We will list all those possible reason for the same error along with troubleshooting guidelines to help you out of the situation.
Possible reasons for this service error 79:
- Firmware issue
- HP printer hardware issue
- Hp printer outdated software issue
- Network connection issue
- Irrelevant print settings
Troubleshoot HP 79 error code
Regarding this 79 error, there are 2 types of error code you may get like 79 service error turn off then on and 79 error turn off then on. In the upcoming passage, we will give troubleshooting guidelines for both the error type for a clearer understanding.
If that is 79 error turn off then on, follow the below steps
- Initially, turn off the printer and wait for atleast 30 seconds
- Now again turn on the printer and wait for it to complete the initialization process
- If you are using any surge protector or any connector, remove them and directly connect your system to the power outlet
- Now turn on your HP printer
- Check if you get the message again, if you still seeing the message you can remove the cables
- And connect from the network and try power cycling your printer
- Once your printer got ready, check the printer firmware
- If it needs be updated to the latest version download the same
- It’s better to sort out the reason than working on everything
- Now make sure to delete all the stacked print job from the queue
- Then send a single print job to your printer
If your printer is not updated to the latest firmware, kindly update the printer firmware. Follow the below passage to for HP printer firmware updation process.
If that is 79 service error turn off then on, follow the below steps
- Initially, turn off the printer and wait for atleast 30 seconds
- Now again turn on the printer and wait for it to complete the initialization process
- If you are using any surge protector or any connector, remove them and directly connect your system to the power outlet
- Now turn on your HP printer
- Check if you get the message again, if you still seeing the message you can remove the cables
- And connect from the network and try power cycling your printer
- Once your printer got ready, check the printer firmware
- If it needs be updated to the latest version download the same
- It’s better to sort out the reason than working on everything
- Now make sure to delete all the stacked print job from the queue
- Then send a single print job to your printer
- If you still face the same error, then you can uninstall any install DIMMS
- Then again give a simple print test to start with
If your print job gets printed, then your issue has been resolved. If not there is some other issue exists with your printer you can contact the HP Printer customer support executives for a more custom-made solutions.
Updating the printer firmware
You can update the printer firmware by many means like through HP Smart app, from the HP printer website for windows or from the HP printer website for the mac. Here we will list some of the top-rated methods to update your HP printer firmware.
Updating your HP printer firmware with HP Smart app
- Initially, if you don’t have a HP Smart app, you can download it from the HP official site
- Then open the app to create an account followed by signing to the application
- If you are setting up the HP Smart app for the first time, you must create an account
- Then from the home screen of the app, you must select your printer name
- Next beneath the Advanced tab, choose Advanced settings
- Then choose Tools or the web services option
- Now tap on the product update option and select Check now
- If you see any updates available, you can download it from the HP official site
Updating your HP printer firmware from the HP website
- Initially turn on your HP printer and your windows computer
- Then make sure that your printer has adequate paper and ink loaded in it
- Now, go to HP official website and section
- There, check the firmware update availability by entering your HP printer model
- Click HP Software and Driver download
- Now, in the drivers list, choose the required firmware
- Then click the download button next to it
- In case if you don’t find any firmware, indicates that there is no firmware update available in this moment or your printer firmware is up to date
- From the HP Printer Update screen, check the status of your printer
- If it is not ready for network connection, then you have to temporarily connect a USB cable for to make the update process.
- Once done, you can wait for 30 seconds before clicking the Refresh button to proceed
- Then you can see the status become ready and choose the check box next to serial number
- Finally, click update to initiate the firmware updation process
We hope this blog about HP Service Error 79 has really been useful in solving and troubleshooting most of your HP Printer issues. For more details on your HP printer problems and solutions, please contact with our technicians through live chat, as they are swift to provide personalized solution for any issues with most appropriate answers.
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